Stop Managing 
the Floor
Start Leading It

A 90-day behavioral transformation system for retail managers stepping into the role without a leadership map.
You were the best on the floor. That's why you got promoted. But nobody told you that the skills that made you a great performer are not the skills that make you a great leader. The 90-Day Retail Leader Transformation Playbook is the map you were never handed.
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Turn Every Window Shopper Into a Paying Customer

Stop leaving sales on the table, turn every visit into a conversion.

Transform how your store performs. Learn the proven system that turns casual browsers into loyal, repeat buyers. Discover the exact retail strategies to boost conversions, improve team performance, and grow profits consistently.

  • Build Habits That Drive Sales
  • ★
  • Lead with Purpose, Sell with Confidence
  • ★
  • Turn Conversation into a Conversion
  • ★
  • Stop Hoping for Sales, Start Creating Them
  • ★

Coaching Built for the Manager Who Was Never Given a Map

Meet Nadim Hourany. 15 years in retail. Former District Manager for Nike Ontario. Built the playbook he wishes he had on Day 1 after leading teams and seeing top managers struggle when promoted.
This is not theory. It is a 90-day behavioral transformation Playbook built for:
  • Retail and assistant managers ready to stop leading by instinct;
  • External management hires who need to build credibility and drive performance fast;
  • Retail brands looking to develop their management teams at scale;
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Shift from carrying results to building a team that delivers them every shift, with or without you.

What You Will Build

  • A Daily Leadership System
  • Real-Time Coaching Skills
  • A Floor That Runs Without You

Stop reacting.
Start leading.
Get promoted.

Gain Real World Insights from a Proven Retail Leader

Meet Nadim Hourany, a retail expert with over 15 years of experience leading global teams, growing sales, and training hundreds of professionals to achieve measurable success.
This isn’t theory. It’s a step-by-step, results-driven program designed for:
  • Retail professionals who want to sell smarter, not harder;
  • Store owners and managers who want to turn every visitor into paying customer;
  • Businesses ready to train their teams for consistent performance;

Think Smart.
Lead Bold.
Sell with Impact.

Learn how to think like a strategist, act like a leader, and sell like a pro.

What You’ll Get

  • Expert-Led Guidance
  • Practical, Real-World Frameworks
  • Flexible Learning, Lasting Impact
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Sales are short-term.
Conversion is long-term.
Trust is forever.

Nadim Hourany
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Sales are short-term.

Conversion is long-term.

Trust is forever.

Nadim Hourany

Learn from experience that turns managers into leaders who Drive Results

Nadim Hourany spent 15 years leading retail teams at every level, from store associate to District Manager for Nike Ontario Stores. He has opened stores, rebuilt underperforming teams, coached managers into leaders, and designed systems that turned struggling floors into high-performing environments across multiple countries and brands.

The 90-Day Retail Leader Transformation Playbook is not built from theory. It is built from the floor up. Every tool inside it was developed and tested in real retail environments, under real pressure, with real teams. The transformation is behavioral. The results are measurable.
Featured Mentor
“Nobody gave you the map. That is why I built it."

Nadim Hourany

Transformation Starts Before You Feel Ready.

Unlock your potential with practical, real-world retail training designed to transform the way you think, lead, and sell. Whether you’re an individual looking to grow your career or a business aiming to elevate team performance, this course provides the tools and mindset to achieve measurable results.

Join a growing community of professionals who are building confidence, mastering modern retail strategies, and creating a lasting impact in their workplaces.
I’ve had the privilege of working with Nadim in the retail industry, and his leadership and mentorship have had a lasting impact on my career. He leads with empathy, clarity, and professionalism, creating an environment of growth and trust. His approachable nature and encouragement make learning from him effortless. Highly recommended for anyone looking to elevate leadership and drive real results.

Jass

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Your 90-day roadmap to leadership transformation

I never had a system like this when I stepped into my first leadership role. After 15 years on the floor and as District Manager for Nike Ontario Stores, I built the map I wish someone had handed me on day one.


This is what the next 90 days could look like for you.

Phase 1
Awareness
Days 1 to 30
Stop Running.
Start Seeing.
Build the system. Run the behaviors.
This is where most leaders stall. They know what they should do, but they have not built the habit of doing it consistently. Every shift starts fresh with no structure. Phase 2 installs your daily leadership operating system, one rep at a time.

- Install the 30-Minute Floor Ritual every shift
- Deploy the SIF Coaching Framework in real time
- Define one coachable behavior per shift, not five
- Build a team development rhythm for every person

You do not rise to your goals. You fall to your systems. Build the system.
Phase 3
Embedding
Days 61 to 90
The Floor Runs.
You Lead.
Four tools to use across all 90 days
These are not bonuses. They are the infrastructure that holds the transformation in place across every shift, every week, and every phase. Print them. Keep them visible. Use them daily.

- The Daily Floor Leader Checklist: 30 seconds, every shift
- The Weekly Leadership Review: 20 minutes that compounds
- Conversation Frameworks for Hard Moments:  performance, conflict, pressure
- The Identity Shift Roadmap: track Day 1 to Day 90
Identify the patterns holding you back
Most managers in this phase are reactive. They respond to what happens on the floor instead of designing what happens. They confuse being busy with being effective. Over 30 days you develop the self-awareness to see yourself as a leader clearly, honestly, and without excuses.

- Audit your actual leadership behaviors, not your intentions
- Identify the 3 floor moments you avoid most
- Map the gaps: where does performance drop when you are not present?
- Understand the difference between coaching and doing

You cannot fix what you cannot see. Awareness is not a soft skill. It is the first move.
Phase 2
Installation
Days 31 to 60
Build the System.
Run the Behaviors.
The floor runs. You lead.
This is the shift every retail leader is chasing, but few reach. The floor holds the standard without you carrying it. The team performs because the system is in place. New behaviors are not something you have to remember. They are who you are as a leader.

- Your team knows the standard without being reminded
- You spend more time developing people than plugging gaps
- You can step away without the floor falling apart
- You are thinking about the next leader to develop, not the next crisis

Leadership is the only job where doing it well means making yourself less necessary.
Phase 4
Bonus Tools
All 90 Days
Infrastructure
That Holds.
This is for you
You are ready for this Playbook if...
  • You’re a retail manager or ASM without a leadership framework

  • You’re an external hire stepping into a new leadership role

  • You're exhausted from carrying the floor and ready to start coaching it instead

  • You want a Playbook and a framework, not just motivation and tips

  • You're willing to invest 90 days of intentional, daily behavioral practice

  • You represent a retail brand ready to develop managers at scale
Not a fit
This is probably not for you if...
  • You're looking for a quick fix or a weekend seminar

  • You want motivation without the behavioral work that follows

  • You believe your team is the problem and you are not the gap

  • You're not willing to be honest about your own leadership patterns

  • You want generic leadership advice not built specifically for retail

  • You're not committed to 90 days of daily floor practice
Bonus Features
  • Downloadable workshops for easy implementation
  • Access to community discussions and expert tips

Our Launch Offer Is Live!

Be among the first 50 learners to enroll and unlock 50% discount 

Offer Valid For The First 50 Enrollments Only

50% OFF the
Retail Conversion Bootcamp 

A chance to win an exclusive YETI branded mug as a thank-you gift for early enrollment.

50% OFF the
Retail Conversion Bootcamp 

A chance to win an exclusive YETI branded mug as a thank-you gift for early enrollment.

150+ PROFESSIONALS ACHIEVED THEIR GOALS 

150+ PROFESSIONALS ACHIEVED THEIR GOALS 

Michael

Operations Manager, Canada
Nadim is an inspiring and supportive leader who leads with empathy, integrity, and vision. He listens deeply, values every voice, and creates an environment where people feel motivated to perform at their best. His clarity, encouragement, and growth-focused mindset have strengthened my leadership skills and helped me stay aligned with my goals. Working with him has been truly empowering—he leads by example and brings out the best in everyone.

Jennifer

Store Manager, Canada
Nadim is a passionate leader who genuinely cares about people and their growth. From day one, he understood my learning style and tailored his coaching to support me. His emotional intelligence and empathetic approach helped me grow both personally and professionally. I would not be the leader I am today without his mentorship.

Nicole

District Sales Manager, Canada
Working with Nadim as a District Sales Manager highlighted his exceptional passion for people and retail excellence. His ability to bring clarity and confidence—even during challenging moments—is remarkable. His coaching is thoughtful, empowering, and grounded in truly listening. He inspires growth in every conversation.

Erika

Retail Industry Professional, Canada
Working with Nadim is inspiring and energizing. His coaching style helps you understand the “why” behind every challenge while pushing you beyond your comfort zone with confidence. His guidance is clear, honest, and fully supportive. Anyone who works with him will walk away more confident and capable of overcoming any obstacle.

Michael

Operations Manager, Canada
Nadim is an inspiring and supportive leader who leads with empathy, integrity, and vision. He listens deeply, values every voice, and creates an environment where people feel motivated to perform at their best. His clarity, encouragement, and growth-focused mindset have strengthened my leadership skills and helped me stay aligned with my goals. Working with him has been truly empowering—he leads by example and brings out the best in everyone.

Jennifer

Store Manager, Canada
Nadim is a passionate leader who genuinely cares about people and their growth. From day one, he understood my learning style and tailored his coaching to support me. His emotional intelligence and empathetic approach helped me grow both personally and professionally. I would not be the leader I am today without his mentorship.

Nicole

District Sales Manager, Canada
Working with Nadim as a District Sales Manager highlighted his exceptional passion for people and retail excellence. His ability to bring clarity and confidence—even during challenging moments—is remarkable. His coaching is thoughtful, empowering, and grounded in truly listening. He inspires growth in every conversation.

Erika

Retail Industry Professional, Canada
Working with Nadim is inspiring and energizing. His coaching style helps you understand the “why” behind every challenge while pushing you beyond your comfort zone with confidence. His guidance is clear, honest, and fully supportive. Anyone who works with him will walk away more confident and capable of overcoming any obstacle.

Frequently Asked Questions

We’ve gathered the most common questions to help you make an informed decision before getting started with our products and services.

Still have questions?

We’re here to help. If you’d like more information before getting started or need help choosing the right plan, feel free to reach out. Our team is ready to assist.

How is this different from standard management training?

Most management training teaches you how to run a store. This Playbook teaches you how to lead the people in it. There is a meaningful difference, and most retail managers have only ever been trained on the former.

What does the 90-Day Playbook look like day to day?

Three phases: Awareness, Installation, and Embedding. Each phase builds on the last. You work through one week at a time, with a daily floor practice, a weekly reflection, and behavioral tools you use every shift. By Day 90, the new behaviors are not something you have to remember. They are who you are as a leader.

I have been managing for years. Is this still relevant?

Experience is an asset. But patterns are hard to see from the inside. Most of the managers this Playbook is built for have been leading for 2 to 10 years. The 90 days will show you exactly where instinct has been doing the work and where design needs to take over.

Does this work for brand teams, not just individual managers?

Yes. The 90-Day Playbook can be delivered as a structured team development program for retail brands, multi-location operators, and franchise groups. Reach out directly through the contact page to discuss team programs.

Who is this program for?

This program is for retail store managers, assistant managers, newly promoted leaders, and external management hires who want a structured leadership framework. It is also available as a team development program for retail brands and operators.

When does the program launch?

The Playbook is in its final development phase. Join the waitlist at nadimhourany.com/contact-us to get first access and early pricing when doors open.

Still have you any questions?

We’re here to help! If you have any doubts before enrolling or need guidance choosing the right plan, reach out our team is ready to assist you.

The Leader Your Team Needs Already Exists. 
The Playbook Gets Them There.

The 90-Day Retail Leader Transformation Playbook gives you the framework to lead by design. 
Whether you’re building your own leadership or developing a full management team, this is where the shift starts.
Your team is ready. The only question is whether you are.